Podcast Episode #58: Lessons from Lisbon


In this episode of the Optical Entrepreneur Podcast, Conor shares a live recording from Lisbon, where Seiko brought together 60 independent practice owners for a two day workshop on one theme that matters to every business owner: resilience.

This talk breaks down the five and a half strategies Conor uses to build a practice that feels steadier, calmer, and less fragile. If you often feel busy but still under pressure, this episode will help you clarify what actually moves your practice forward and what quietly weakens it.

You’ll hear why increasing average dispense makes your business more resilient, how price presentation changes what patients feel comfortable saying yes to, and how better eyewear conversations uncover needs most practices miss. Conor also shares why relying on one strong team member might be quietly risky and what to do about it.

Conor covers:

• The five and a half simple strategies that strengthen your practice
• Why average dispense is the most reliable path to breathing space
• How to present prices without awkwardness
• The conversations that open up dispensing opportunities
• Why a strong client community buffers you against tough years
• And much more…

Get the Slides: Email info@opticalsuccessacademy.com and Lacey will be happy to send them over.